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Can I set a holiday replacement so my tasks are covered while I'm away?

Holiday replacement cannot be set directly by users; it requires an administrator or manager to reassign tasks or visits to other team members. The replacement person must have access to the relevant Locations and the appropriate role to handle the assigned work.

You can manage reassignment of scheduled visits (and their pending jobs) via the Visits page, where an admin or manager selects a visit, chooses Reassign, and updates the assignees accordingly. This ensures your visits and tasks are covered during your absence.

There is currently no dedicated holiday mode setting for self-configuration; coverage is handled by reassigning tasks. Administrators manage team member roles and permissions via Users & Teams, ensuring replacements have the necessary subscriptions and access. This means that a replacement needs to hold at least the same access rights to locations and activity categories as the person they cover.