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Getting Started21 articles
- Add a sensorGetting Started
- Add assetsGetting Started
- Add assets from a templateGetting Started
- Add multiple assetsGetting Started
- Create a locationGetting Started
- Create your first clientGetting Started
- Create your profile and set notification preferencesGetting Started
- Download the appGetting Started
- Email notificationsGetting Started
- Get to know your home screenGetting Started
- Permissions by roleGetting Started
- Roles and permissionsGetting Started
- Set default control measures for an assetGetting Started
- Set up account settings and certificationsGetting Started
- Set up multi-factor authenticationGetting Started
- Smartphone and tablet requirementsGetting Started
- Tablet requirementsGetting Started
- Turn off email notificationsGetting Started
- Update your profile and passwordGetting Started
- Upload consultant competenciesGetting Started
- What is BriqSafe and how does it work?Getting Started
Control Tasks & Fieldwork68 articles
- Add an activity to the control schemeControl Tasks & Fieldwork
- Add an ad-hoc job to a visitControl Tasks & Fieldwork
- Add areas and assets during a visitControl Tasks & Fieldwork
- Add completion notes during sign-offControl Tasks & Fieldwork
- App layout overviewControl Tasks & Fieldwork
- Assign a case to a team memberControl Tasks & Fieldwork
- Assign and manage casesControl Tasks & Fieldwork
- Assign tasks and teamsControl Tasks & Fieldwork
- Automate temperature measurementsControl Tasks & Fieldwork
- Backflow preventionControl Tasks & Fieldwork
- Change the order of tasksControl Tasks & Fieldwork
- Check why a task is marked as non-compliantControl Tasks & Fieldwork
- Close a case with resolution notesControl Tasks & Fieldwork
- Collect a counter-signature from the location representativeControl Tasks & Fieldwork
- Connect a Bluetooth thermometerControl Tasks & Fieldwork
- Connect a probeControl Tasks & Fieldwork
- Copy roomsControl Tasks & Fieldwork
- Create a vacant room or infrequently used assetControl Tasks & Fieldwork
- Filter job history by activity typeControl Tasks & Fieldwork
- Filter jobs by activity typeControl Tasks & Fieldwork
- Filter jobs by area or floorControl Tasks & Fieldwork
- Filter your job list during a visitControl Tasks & Fieldwork
- Get started with the mobile appControl Tasks & Fieldwork
- How a location becomes compliance-activeControl Tasks & Fieldwork
- How can I prove compliance?Control Tasks & Fieldwork
- How do I know a job was completed by a sensor?Control Tasks & Fieldwork
- How do I know tasks are performed?Control Tasks & Fieldwork
- How the control schema drives scheduled visitsControl Tasks & Fieldwork
- Laboratories overviewControl Tasks & Fieldwork
- Maintenance overviewControl Tasks & Fieldwork
- Manage vacant rooms, infrequently used assets and task ordersControl Tasks & Fieldwork
- Mark a job as unable to completeControl Tasks & Fieldwork
- Mark an area as vacantControl Tasks & Fieldwork
- Measure temperaturesControl Tasks & Fieldwork
- Perform a flushControl Tasks & Fieldwork
- Perform a technical recommendation jobControl Tasks & Fieldwork
- Perform temperature checks and flushing tasksControl Tasks & Fieldwork
- Reassign a visit to another inspectorControl Tasks & Fieldwork
- Recalibrate your probeControl Tasks & Fieldwork
- Record a sampleControl Tasks & Fieldwork
- Record temperature measurementsControl Tasks & Fieldwork
- Replace, move or hand back a sensorControl Tasks & Fieldwork
- Report a vacancyControl Tasks & Fieldwork
- Scan an asset QR code to find jobsControl Tasks & Fieldwork
- Schedule a visit from the control schemaControl Tasks & Fieldwork
- Sign off a visit with an engineer signatureControl Tasks & Fieldwork
- Start a visit from the jobs sectionControl Tasks & Fieldwork
- Start a visit from the location jobs tabControl Tasks & Fieldwork
- Take samplesControl Tasks & Fieldwork
- Task overviewControl Tasks & Fieldwork
- Temperature measurementControl Tasks & Fieldwork
- Temperature measurement resultsControl Tasks & Fieldwork
- Use the planner calendarControl Tasks & Fieldwork
- View a location's rotation planControl Tasks & Fieldwork
- View completed tasksControl Tasks & Fieldwork
- View job history during a visitControl Tasks & Fieldwork
- View measurement results onlineControl Tasks & Fieldwork
- View open tasksControl Tasks & Fieldwork
- View the control scheme for a structureControl Tasks & Fieldwork
- View the site timelineControl Tasks & Fieldwork
- View your assigned visitsControl Tasks & Fieldwork
- Visit plans and standalone activitiesControl Tasks & Fieldwork
- What is BriqSafe for Legionella?Control Tasks & Fieldwork
- What is the control schema?Control Tasks & Fieldwork
- What to do when you can't complete a jobControl Tasks & Fieldwork
- Why a rotation cycle picked these sampling pointsControl Tasks & Fieldwork
- Work through a visit offlineControl Tasks & Fieldwork
- Write an installation descriptionControl Tasks & Fieldwork
Risk Assessment & Inspections41 articles
- Add a certificateRisk Assessment & Inspections
- Add a QR codeRisk Assessment & Inspections
- Add an asset and link it to systemsRisk Assessment & Inspections
- Add LRA templatesRisk Assessment & Inspections
- Add or remove temporary outletsRisk Assessment & Inspections
- Approve and manage technical recommendationsRisk Assessment & Inspections
- Collect compliance data at area levelRisk Assessment & Inspections
- Collect compliance data at asset levelRisk Assessment & Inspections
- Collect compliance data at structure levelRisk Assessment & Inspections
- Complete the location-level assessment sectionsRisk Assessment & Inspections
- Control visibility settings in an LRA templateRisk Assessment & Inspections
- Create a case from an asset or areaRisk Assessment & Inspections
- Create and use room templatesRisk Assessment & Inspections
- Define the risk assessment scopeRisk Assessment & Inspections
- Edit an asset questionnaireRisk Assessment & Inspections
- Edit asset parameters and view historyRisk Assessment & Inspections
- Edit risk conclusion narrativesRisk Assessment & Inspections
- Edit text in an LRA templateRisk Assessment & Inspections
- Fill in responsibilities for tasksRisk Assessment & Inspections
- Finalise a risk assessmentRisk Assessment & Inspections
- Generate and share a risk assessment reportRisk Assessment & Inspections
- Monitor assessment completenessRisk Assessment & Inspections
- Override automatic compliance evaluationsRisk Assessment & Inspections
- Record system-level compliance dataRisk Assessment & Inspections
- Review the activities logbook checklistRisk Assessment & Inspections
- Review the risk assessmentRisk Assessment & Inspections
- Review the risk gauge and section scoresRisk Assessment & Inspections
- Risk conclusionRisk Assessment & Inspections
- Scan a QR code to look up an assetRisk Assessment & Inspections
- Schedule a technical recommendation as a one-time jobRisk Assessment & Inspections
- Schedule technical recommendations as jobsRisk Assessment & Inspections
- Search, edit and delete assetsRisk Assessment & Inspections
- Set up the audit templateRisk Assessment & Inspections
- Site risk scoreRisk Assessment & Inspections
- Start a risk assessmentRisk Assessment & Inspections
- Technical recommendation templatesRisk Assessment & Inspections
- Technical recommendationsRisk Assessment & Inspections
- The difference between PPCL and PSLRisk Assessment & Inspections
- Understand auto-generated technical recommendationsRisk Assessment & Inspections
- Workflow for PPCLRisk Assessment & Inspections
- Workflow for PSLRisk Assessment & Inspections
Administration & Settings43 articles
- Add colleaguesAdministration & Settings
- Add structures to a locationAdministration & Settings
- Add users to a locationAdministration & Settings
- Address, task and location settingsAdministration & Settings
- App settingsAdministration & Settings
- Archive a structureAdministration & Settings
- Archive an organisationAdministration & Settings
- Assign tasks through settingsAdministration & Settings
- Build out the floor planAdministration & Settings
- Bundle defaults and visit templatesAdministration & Settings
- Change a structure's plan tierAdministration & Settings
- Change the report colour to your company paletteAdministration & Settings
- Change your email addressAdministration & Settings
- Configure review requirements for visitsAdministration & Settings
- Create visit templates by organisation, client or locationAdministration & Settings
- Customise tasksAdministration & Settings
- Dashboards and trend analysisAdministration & Settings
- Enable tasks and control measuresAdministration & Settings
- General information templatesAdministration & Settings
- Generate a report and finish an assessmentAdministration & Settings
- How do I generate chemical and disenfection certificates?Administration & Settings
- How does an integration work?Administration & Settings
- Integrate a booking systemAdministration & Settings
- Link locations to a clientAdministration & Settings
- Location dashboard overviewAdministration & Settings
- Manage company certificationsAdministration & Settings
- Manage documents, logbooks and job reportsAdministration & Settings
- Manage subscriptions and billingAdministration & Settings
- Manage technical recommendations at location levelAdministration & Settings
- Responsibilities templateAdministration & Settings
- Schedule a visit from a templateAdministration & Settings
- Select a replacementAdministration & Settings
- Send reports by emailAdministration & Settings
- Sensors overviewAdministration & Settings
- Set a replacementAdministration & Settings
- Set up a client contractAdministration & Settings
- Set up company and office informationAdministration & Settings
- Set up users at a new locationAdministration & Settings
- System list overviewAdministration & Settings
- Task and building configurationAdministration & Settings
- Upload files to document storageAdministration & Settings
- Use the location logbookAdministration & Settings
- What gets integrated?Administration & Settings
Troubleshooting10 articles
- App is not workingTroubleshooting
- Change or reset your passwordTroubleshooting
- Change the app viewTroubleshooting
- Check the health of a location's sampling planTroubleshooting
- Check the sync queue after working offlineTroubleshooting
- Is my cached visit data out of date?Troubleshooting
- Know when a sensor stops reportingTroubleshooting
- Location not visible in the appTroubleshooting
- No tasks appearTroubleshooting
- Why your offline changes can be replaced on syncTroubleshooting
FAQ37 articles
- Can I add a colleague to our organisation?FAQ
- Can I add a colleague, subcontractor or external advisor to a location?FAQ
- Can I add a subcontractor or third party to one location without giving them access to everything?FAQ
- Can I add extra check valves or create a new check-valve control task?FAQ
- Can I add, rename or remove tap points and assets on a location?FAQ
- Can I assign tasks to a specific technician or team?FAQ
- Can I bring an offline sensor back online without support?FAQ
- Can I cancel or change the subscription for a location?FAQ
- Can I change how long a flushing or temperature measurement has to run?FAQ
- Can I change my password?FAQ
- Can I change or switch off the emails and notifications I receive?FAQ
- Can I change the date of a task group, or move work to another period?FAQ
- Can I change the email address on my account?FAQ
- Can I change when my flushing tasks run, or carry them out earlier than scheduled?FAQ
- Can I change which contact person receives the reports?FAQ
- Can I connect a sensor or LoRa gateway to a location myself?FAQ
- Can I correct a temperature measurement after it has been submitted?FAQ
- Can I create a new location or building myself?FAQ
- Can I deactivate or remove a user who has left the company?FAQ
- Can I download my logbook or report as a PDF myself?FAQ
- Can I export a list of all my locations with addresses and LD numbers?FAQ
- Can I generate and release a new risk assessment (RA / RABP) myself?FAQ
- Can I get tasks to show up in the app when my engineer can't see them?FAQ
- Can I give my client or building owner read-only access to their dossier?FAQ
- Can I make a logbook definitive (final) myself?FAQ
- Can I order a replacement thermometer or get one recalibrated?FAQ
- Can I pair my own Bluetooth thermometer with the app?FAQ
- Can I record a legionella sample and upload the lab result myself?FAQ
- Can I reopen a period or task group that has already been closed?FAQ
- Can I report a room or property as vacant so tasks stop being generated?FAQ
- Can I reset my password or set up 2FA on a new device?FAQ
- Can I restore an asset, task group or location I deleted by accident?FAQ
- Can I see all the buildings I have tasks for?FAQ
- Can I set a holiday replacement so my tasks are covered while I'm away?FAQ
- Can I still get documents from a location that has been archived or cancelled?FAQ
- Can I transfer a location to another organisation, environment or colleague?FAQ
- Can I upload documents, drawings or certificates for several locations at once?FAQ