This article explains how to check whether the thresholds and job list in your cached visit data are current, and how to refresh them when you have a connection.
Check the data-freshness status
Use the sync-status card to see whether the cached data for your visit may be out of date.
- Tap the sync status indicator in the header. If it is showing a message, tap it a second time.
- Open Your changes.
- Read the freshness line on the status card.
| Freshness line | What it means |
|---|---|
| Data may be outdated | The cached data is about 12 hours old. |
| Data is outdated · Connect to get latest data | The cached data is about 24 hours old and should be refreshed when you have a connection. |
Refresh the control scheme and job list
Reconnect to let BriqSafe upload your changes and refresh the cached data.
- Reconnect to the network.
- Let the app upload your pending changes and refresh the data automatically.
- If the freshness line still shows that the data is outdated, open Your changes and tap Get latest data.
Get latest data pulls the latest Control Schema and job list onto the device.
Why Get latest data may be disabled
Get latest data is disabled in each of these situations:
- You are offline.
- Changes are still waiting to upload.
- An upload or refresh is already running.
Pending changes are uploaded when you reconnect or return to the app. You cannot clear them by hand. After the outbound queue is clear, you can use Get latest data if the data still shows as outdated.
Without connectivity, outdated thresholds cannot be refreshed during a visit. To avoid starting with an old cache, open the visit while you are online beforehand, or tap Get latest data before leaving network coverage.