This article explains how to find sensors that have stopped reporting or have low battery, and what to expect when a sensor records an out-of-range reading.
NoteRequired role: Viewer
Find offline and low-battery sensors
Use Actions to find sensors with a connectivity or battery problem.
- Open Actions.
- Find the Sensor offline or Low battery item.
- Select View sensor to open the device.
The totals also appear in the Sensors offline and Sensors with low battery tiles.
Check battery and signal details
Battery and signal information is also available from the device list and the device details.
- On a Location's IoT Devices tab, battery and signal appear as columns.
- On a device's detail page, battery and signal appear as header chips.
- Battery information appears only when the device has reported it.
Understand when items clear
Sensor offline and Low battery items cover connectivity and battery only. They are derived from the device list each time the page opens.
- An offline item clears when the device reports again.
- A low-battery item clears when the battery is replaced.
- There is nothing to acknowledge.
- The app does not send a push notification.
- There is no alert for a measured value.
Know what happens to an out-of-range reading
An out-of-range reading does not raise an alert item. It fills its scheduled job, the job auto-completes, and a matching risk rule drafts a Technical Recommendation.
If the reading needs action outside that cycle, schedule a follow-up Job.