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Assign a case to a team member

This article explains how to assign a case to a team member in BriqSafe. It is intended for users who need to designate a responsible person to investigate and resolve a case.

Assign a Case to a Team Member

Edit Case screen for updating the title, problem description, and advice of a maintenance case before saving changes.

Follow these steps to assign a case to a specific team member within the application.

  1. Open the case you want to assign.
  2. Locate the Assignee field within the case details.
  3. Click the dropdown menu or input box of the Assignee field.
  4. Select the team member you want to assign the case to from the list of available users.
  5. Save your changes by clicking the Save or Update button.

The selected team member is now responsible for investigating and resolving the case.