Use the progress views, job statuses, visit records and review workspace to see whether work was completed and verify what was recorded.
Check daily progress
Use the home screen for a quick view of your assigned work.
- Open My BriqSafe on the web, or the home screen in the mobile app.
- Read the progress ring for Today or Tomorrow. It shows the number of jobs done out of the total.
- On mobile, tap Today or Tomorrow to change the day.
On the web, the ring counts only your assigned jobs. On mobile, any settled job counts as done, including skipped, cancelled, rescheduled, missed and building-closed jobs. Therefore, a full ring does not always mean that every job was performed.
Read job statuses
Use the job list or its filters to find work by status.
- Open a visit's job list.
- Tap the filter icon, open Filters, and select a status such as Open, Completed, Overdue, Skipped, Not performed or Building closed.
- Apply the filter. Use Clear all to remove the filters.
| Status or badge | What it means |
|---|---|
| Completed / Done | The job was completed and recorded. |
| Unable to Complete / Skipped | The job could not be completed and was recorded with a reason. The Skipped filter and the Unable to Complete badge refer to the same state. |
| Open / To do / In progress | The job is not yet settled. |
| Overdue | An open job is past its completion window or due date. |
| Not performed | The completion window ended while the work was undone. This status is set by the system. |
| Building closed | The whole completion window fell on days when the Location was closed. This status is set by the system. |
Jobs left open when a visit is signed off are skipped automatically and recorded for back-office review. After sign-off, the visit is locked on the worker's device and those jobs cannot be reopened in the app.
Verify a completed job from the Location
Review the recorded details after a job has been completed.
- Open the Location's Visits tab.
- Find and open the completed visit.
- Select a job from the visit's list.
- Open the job's Actions tab to see recorded readings, their units and field photos.
- Open the Info tab to check the status, where the work was done, due date, completion window, completion date and time, assignees, notes and any cases raised.
You can also open the Location's Jobs tab, switch from Upcoming to History, find the relevant date, expand the activity row and open the job. Completed jobs do not appear in Upcoming.
Finished jobs are read-only on the Location's tabs. There is no separate reviewed status; the job keeps the status it had when it finished.
Review a completed visit
Use the review workspace when you need to check the visit as a whole.
- Open Actions.
- Find a visit in Visits for review.
- Select View visit.
- Review Visit overview for completed, unable-to-complete and not-completed counts by area or structure.
- Review Deviation summary, the worker's Note:, the engineer and client signatures, and Report preview.
- Open a group under the visit overview to inspect Jobs done. Use List view or Floorplan view to select a job or asset.
The Visits for review counter and list cover the date period selected in Filters. The default period is Last 30 days. Visits last updated earlier than the selected period remain hidden.
The review workspace needs job-view rights. Signature images are visible only to Owners, Admins and Managers. Other roles may see No signature even when the visit was signed.
Confirm that offline work has synced
Check the mobile sync queue after working without a connection.
- Tap the round cloud button in the header. If it is showing a status message, tap it once to shrink it and tap it again.
- Review Your changes, including pending changes under Jobs and Other changes.
- Tap Upload now, or wait for the queue to upload automatically when the connection returns.
- When nothing is waiting, tap Get latest data.
Readings and job status changes saved offline show a notice that they will sync when you reconnect. Photos remain in the upload queue until they upload. The sync screen is available only on mobile and shows changes from that device.
Use the record rather than notifications as proof
Notifications are not a reliable replacement for checking the job or visit record. When you complete or trigger an action yourself, you are removed from the notification recipients, so you may receive no notification. Check the item's status and recorded details instead.
Video walkthrough
2Reviewing Completed Visits and Jobs